Have you been working as a Direct Support Professional for at least a year and are ready to take the next step in your career? Do you enjoy the challenge and the rewards of working to help complex individuals experience success in both the home and community? Then take the next step in your career with us! Female model, Behavioral/Medical home with long term clients based on their needs.

Our Clinical Direct Support Professionals are skilled mentors who encourage and support individuals with intellectual and physical disabilities in the development of skills needed to integrate into both home and community settings.

All new employees are provided comprehensive training in our clinical program including but not limited to: trauma informed care, DBT skills, personal care, MOAB (Management of Aggressive Behavior), CPR and First Aide, as well as many diagnosis specific trainings. This opportunity provides great career potential for applicants who want to grow in the organization and have a particular interest in dual diagnosis, and complex profiles.

Essential Responsibilities:

·  Follow program schedule and daily duties as outlined by team and program manager

·  Responsible for consistent implementation of resident programming training (Service Agreement Goals & Objectives: daily living skills

·  Responsible for meeting all Residential Standards and Regulations as required by the Division of Mental Health and Developmental Services and/or Moore Center Services, Inc.

·  Responsible for appropriate record keeping and report writing and timely/accurate documentation

·  Communicate effectively with clients, clinical supervisory team and other stakeholders to ensure seamless translation of knowledge

·  Assist individuals in Activities of Daily Living, including but not limited to providing personal care and ensuring appropriate attire is always worn.  Encourage utilization of self-advocacy skills to foster independence

·  Ensure general health and safety of client(s) and all environments as assigned daily

·  Supervise residents’ self-administration and/or the distribution and administration of prescribed medications

·  Complete behavior management training programs prior to working with specific residents; consistently implement and document interventions as indicated in programs (see addendum for physical requirements)

·  Attend ongoing training and meetings as required

·  Implement behavioral interventions as guided by written and Human Rights Committee (HRC) approved behavior and risk management plans

·  Responsible for supervision of residents’ medical/evaluative appointments and accompaniment of residents to such appointments

·  Provide transportation for residents in vehicles approved by Agency

·  Responsible for remaining on shift until adequate coverage can be provided as determined by the house manager or designated responsible person (Shift Leader)

·  Responsible for aiding in the general upkeep of residence, furnishings and equipment

·  Adhere to the NH state law requiring mandated reporting of suspected abuse, neglect, or exploitation

·  Other duties as assigned by supervisor

 We are dedicated to helping our staff grow in Human Services. In addition to a basic level training to help you succeed, we partner with Relias Learning to provide all staff with FREE courses that can help you develop and grow your career!
 

Job Types: Full-time

Pay: $19.00

Schedule option:

• M-F Day shift
•  7am-3pm
  

Application Question(s):

• Do you have a valid driver's license, auto insurance and a reliable vehicle?
  

Looking for a creative, experienced DSP to support someone in accessing the community, personal care, and engaging in activities.  This gentleman uses a wheelchair, so the DSP must have their own car that can fit the folded wheelchair.  Creative communication is a must as he does not use words to communicate.  His schedule is very active, but his mornings are leisurely, so this position includes support in his home in the morning. He enjoys going into the community and visits a variety of community locations including Upreach in Goffstown, NH.

Schedule: 8am-3pm, M-F, 35 hours.

Pay: $20/hr. plus mileage reimbursement.

 Skills and Abilities:  

• Demonstrate a commitment to the Moore Center’s values   
•  Comply with all state, agency and department policies and procedures   
•  Work independently and as part of a team   
•  Assist individuals in community, vocational, and residential settings   
•  Provide personal care and behavioral support, including but not limited to physical assistance  
•  Maintain professional demeanor in emotionally charged situations   
•  Demonstrate flexibility with changes in job, schedule and duties 

 All staff must adhere to the NH state law requiring mandated reporting of suspected abuse, neglect, or exploitation. Additionally, staff are required to  maintain criminal, motor vehicle and Bureau of Elderly and Adult Services record checks that meet agency standards. Staff are also required to travel  and transport clients when applicable. This includes having access to a reliable vehicle, a valid driver’s license and maintaining personal auto insurance of $100,000/300,000.   

Company Description

The Moore Center, based in Manchester, New Hampshire, has over 50 years of experience in providing innovative services that help individuals become productive, fulfilled members of the community. The organization offers personalized programs to meet the unique needs of individuals, enhancing their quality of life as well as that of the community. As a recognized leader in human services, The Moore Center supports individuals with developmental and intellectual disabilities, acquired brain injuries, children, seniors, and provides training for the human services workforce. Compassion, commitment, and a focus on community drive their mission of creating opportunities for a good life.

Position Summary: 

The Moore Center Chief Financial Officer is responsible for the oversight and management of all financial and facilities operations. As a key member of the Senior Leadership Team, the CFO works with the organization’s President & CEO and other Executive Leaders on all strategic and tactical matters as they related to long-term organizational planning, budget and cash flow management, cost-benefit analysis, and forecasting. The CFO is responsible for ensuring clear and appropriate accounting, analysis, risk management, reporting procedures, and financial controls are in place and adhered to.

Essential Responsibilities: 

•  Supervise Business Office and Facilities Management Departments 
•  Oversee development of annual operating, capital, and cash budgets
•  Ensure timely and accurate monthly financial reporting
•  Provide fiscal analysis, strategic financial planning, and forecasting
•  Conduct financial and cost-benefit analysis to assist program directors and organizational leadership with long-range planning
•  Anticipate future financial and organizational issues, addressing them with the CEO and Executive Management team
•  Ensure that comprehensive systems are in place for monitoring and growing the financial resources of the Agency
•  Manage the organization’s banking and auditing relationships
•  Responsible for all tax and other financial reporting and compliance obligations
•  Formulate, recommend, and implement business office policies including those on banking, receipt and disbursement of funds, extension of credit, contracting and all fiscal and accounting matters.
•  Work directly with the organization’s Treasurer and Finance Committee, and function as key staff for the Pension Committee of the Board
•  Attend all board meetings providing financial reports
•  Ensures compliance with fiscal, contracting, and other regulatory and financial requirements and covenants
•  Negotiate all insurance plans and employee benefits, including 403(b) and 457(b) plans
•  Complete other duties as assigned by President/CEO

 Qualifications:

 Education and Experience

•  Bachelor’s degree in Business Administration, Accounting, or related field; Master’s degree preferred 
•  Minimum of five years’ experience as a Controller or Chief Financial Officer in a large non-profit organization
•  Minimum of 10 years’ supervisory experience, preferably at a senior level
•  Experience in governmental funding
•  Significant experience working as a member of a management team
•  Extensive experience working with Boards of Directors and board committees
•  Proficiency with accounting and Medicaid billing systems, Microsoft Office Suite and database systems 

Position Summary: To train, coach and support the individuals we serve to promote the highest level of independence, and to 

assist these individuals to learn new skills.

PAY: $19-$21/hr.

Essential Responsibilities: 

· Responsible for remaining on shift until adequate coverage can be provided as determined by House Manager or designated responsible person (Senior Person on shift).

· Responsible for consistent implementation of resident programming training (Service Agreement Goals & Objectives: daily living skills, i.e. bathing, dressing, meal preparation; community, access i.e. shopping, leisure activities, concerts, sports, etc.).

· Will provide transportation for residents in vehicles approved by Agency. In emergency situations, staff may be required to transport clients in their own vehicles.

· Responsible for meeting all Residential Standards and Regulations as required by the Division of Mental Health and Developmental Services and/or Moore Center Services, Inc.

· Will participate in the development of resident’s programs, i.e. Service Agreements, Behavior Programs, Strategies and Client Centered Conferences.

· Responsible for aiding in the general upkeep of residence, furnishings and equipment (yard/lawn work, mop, dusting, vacuuming, laundry, housekeeping)

· Upon successful completion of medication training program within one month and subsequent re-certification employee is responsible for supervision of residents’ self-administration and/or the distribution and administration of prescribed medications to residents as designated by the House Manager.

· Responsible for supervision of residents’ medical/evaluative appointments and accompaniment of residents to such appointments.

· Responsible for appropriate record keeping and report writing, i.e. Daily Log content, Resident Goal and Objective documentation, Significant Event Reports, Accident Reports, Behavior Programs, filing along with other reports as needed.

· Will attend the required meetings as requested.

· Responsible for reporting any pertinent client incidents/inconsistencies from routine.

· Staff working in designated residences will complete training behavior management programs prior to working with specific residents. Staff are responsible for consistently implementing and documenting interventions as indicated in programs. See addendum for physical requirements.

· Responsible for always ensuring resident hygiene and appropriate attire. 

· Other duties as assigned by House Manager

Client is looking for someone who is fun, with a joyful sense of humor, someone who will drive and attend activities in the community. Client enjoys shopping, visiting friends, and volunteering at a pet center. She seeks a trusting relationship to assist her in getting around when using crutches or wheelchair gaining access to public places. She does need a high level of supervision. (CW)

Schedule: 10am-3pm, 15 hours a week.

Pay: $19/hr. with mileage reimbursement

Position Summary: 

The ITS will work collaboratively as a liaison between the Business Office, Family Managers, Program Managers and the Director to ensure accurate and timely payments are made to co-managed employees in compliance with state-mandated regulations and DOL guidelines.  The ITS will serve as the central hub for collecting and processing vouchers, transfers, and check requests.  The ITS will ensure data integrity with regards to all payment related information to allow for seamless audits and accounting.

Pay: $20/hr.

Responsibilities:

• Collect and track employee timesheets weekly; enter timesheets into tracking system and submit payroll reports to accounting
• Crosscheck billing with services as needed
• Process family vouchers and invoices for payment
• Generate monthly check requests for vendors; process all vendor invoices
• Enter program-specific data into tracker monthly
• Initiate, facilitate and complete internal transfers between Moore Center departments.
• Process background checks on all potential providers and designees as requested by The Moore Center program managers
• Mentor and train all assistants and designee(s) on completing mandatory background checks and assisting program managers in the direct service provider (DSP) onboarding process to ensure compliance with state, federal and waiver requirements.
• Act as the administrative expert for the annual audit as well as any additional audits or compliance related requests.
• Conduct business in a professional manner and in accordance with HIPAA regulations.
• The ITS may be asked to participate in Agency-wide committees, teams, and work groups with a focus on collaboration, knowledge sharing and strategic efficiency. 
• Complete other duties and responsibilities as assigned

We are seeking a person who is active, creative, patient, high-energy and willing to learn Spelling to Communicate.   

Micah is a 31-year-old male who needs physical activity every day. He likes to hike and swim. He also likes trampolines, bowling, the beach, and exploring new places. He enjoys crafts such as  painting and making clay projects. He enjoys cooking and shopping for his lunches, He enjoys berry, apple, and peach picking, and then creating muffins and desserts for his family. Micah’s regulation  benefits from 2 hours of physical movement daily, without it he easily becomes dysregulated.   

Schedule- Saturdays 

Pay: $21/hr. plus mileage reimbursement

Position Summary: The Family Support Transition Coordinator uses a creative and innovative approach to assist individuals, their families and support teams to successfully transition into services within the DD/ABD waiver system between the ages of 14 through 22. Within the transition process the coordinator’s role is to assist in identifying and developing meaningful objectives to obtain agreed upon goals through a person-centered planning approach. Once goals are identified the coordinator will collaborate with others to find resources that will assist in the successful completion of these goals.  

Pay: $21/hr.

Essential Responsibilities:

• Demonstrate knowledge of He-M regulations to ensure compliance.

• Demonstrate a working knowledge of Medicaid applications, guardianship petitions, Individual Education Plan (IEP) development process and Mental Health Services

• Attend IEP and wrap-around meetings as necessary

• Demonstrate a high level of effective communication and documentation on individual’s behalf

• Coordinate and develop the individual’s person-centered Individual Service Agreement per state regulations and agency policy and practice.

• Monitor goals and objectives as established in Service Agreement

• Demonstrate an understanding of individual’s budget needs 

• Act as liaison, educator, and coach to families to identify and develop person-centered community resources to meet individual needs

• Collaborate with the Family Support Manager on behalf of families who need Family Support Council Assistance

• Maintain knowledge of educational laws and guidelines from the Division of Children, Youth & Families (DCYF), and Bureau of Adult and Aging Services (BAAS).

• Maintain a professional appearance in the community on behalf of our individuals, families and the Agency

• Maintain knowledge of employment opportunities as well as community agencies, including Vocational Rehabilitation available to assist individuals with employment needs

• Coordinate cost share agreements with outside agencies in accordance with the Bureau of Developmental Services (BDS) and Moore Center Services guidelines ·

• Submit referrals for behavior assessments and coordinate the meeting with the family and clinician and/or behaviorist

• Monitor and assist individuals with interim needs as appropriate and available

• Maintain a regular attendance in the office, and be comfortable with face-to-face interactions are essential job functions

• Other duties and responsibilities as assigned by the Supervisor

Job description

Apply now and a recruiter will be in touch to discuss the best fit for you within our organization.

Do you have a passion for helping others? Whether you're looking for a fun summer job or a new career, look no further! We offer rewarding jobs with growth opportunities for all employees.

No experience necessary. We offer a comprehensive training program to get you started on a career in human services.

What is the average day like? You'll be driving 1 to 3 clients to daily activities within Manchester City limits. These activities include, but are not limited to bowling, the mall, the bookstore or a daily class. You will also be helping your client/clients obtain life skills and achieve their goals.

If this all sounds exciting to you, then apply now!

Available Shifts:

• Full Time Day Shift/Part-Time Day Shift
• Monday - Friday 7:30am - 3:00 pm, 8 am to - 3:30 pm (37.50 hours per week)

PAY: $18-$20/hr.

Benefits:

The Moore Center offers a comprehensive benefits package!!!

• 403 (b) matching (after 1 year)
• Dental and Vision Insurance
• Health Insurance
• Flexible schedule
• Life insurance
• Paid time off

For more information, please visit www.moorecenter.org/moorejobs

Application Question(s):

• Do you have a valid driver's license, auto insurance and a reliable vehicle?

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 20 – 40 per week

Application Question(s):

Work Location: In person

 Position Summary:
The Speech/Language Pathologist in Family-Centered Early Supports and Services (FCESS) will provide speech therapy, parent training, developmental assessment, service coordination and family support to infants and toddlers who are enrolled in The Moore Center’s FCESS Program. Serve as service coordinator/case manager ensuring the coordination of all aspects of FCESS programming as outlined in the Individual Family Support Plan (IFSP), and facilitate effective communication among all IFSP team members.

Essential Responsibilities:

• Work with children, families and other members of the FCESS team to provide comprehensive early intervention services for children enrolled in The Moore Center’s FCESS Program
  
• Serve as FCESS eligibility evaluator: complete written evaluation reports describing child’s individual strengths, skill levels and areas for growth in all areas of development
  
• Provide speech therapy recommendations and child development expertise during the development of IFSPs
  
• Schedule and provide individualized therapy and service coordination for assigned children as detailed on the child’s IFSP
  
• Provide written “carry over” activity suggestions that help parents and caregivers support the child’s progress and overall development between home visits/therapy sessions
  
• Complete all paperwork in a timely fashion, as identified in the Paperwork, Policies & Procedures for FCESS Service Providers handbook
  
• Maintain utilization /productivity rate of at least 50%
  
• Support and guide families through the process of transitioning from FCESS to public preschool special education services or other community-based preschool activities as appropriate
  
• Serve as speech therapy consultant to other members of the FCESS team
  
• Participate in scheduled staff meetings, co-visits with other therapists and peer supervision activities, both formal and informal
  
• Complete required annual trainings as identified by NH Bureau of Developmental Services (BDS)/FCESS and Agency policies
  
• Attend team meetings, case conferences and other meetings as assigned
  
• Complete other duties and responsibilities as assigned

We offer a competitive salary plus a comprehensive benefits package including:

• Medical, dental, and vision insurance
  
• Life insurance
  
• Short and long-term disability insurance
  
• Flexible Spending Account
  
• Paid time off
  
• 403(b) Plan  (agency match of up to 4% after one year)
  

Special Hiring Qualifications:

Experience with challenging behaviors. Can adjust to new situations, people and environments with ease. Can work as a team, communicate effectively, adapt, think ahead and problem solve. Practice flexibility daily and don’t get upset when things don’t go as planned. Learn to roll with the punches and adapt. Be willing to experiment, try new ideas, strategies, or technology. Be open-minded and try new ways of doing things. Accept failure and learn from it. Can learn quickly and modify their behavior to suit different circumstances.

Client Description:

Becca is a passionate, playful, and genuine 31- year-old woman. She loves her animals, and they sometimes help regulate her anxiety at home and in the community. When at a behavioral baseline, Becca enjoys social interactions with others, especially those close to her, and with whom she has formed relationships within her social circles. She does exhibit intense behavioral outbursts. Becca has a close relationship with her family and likes to socialize with friends whom she has maintained relationships with from Special Olympics'. Becca also attends equine therapy where she helps care for the horses and enjoys going out to eat and shopping.

She is mobile but requires a wheelchair for long distances as she tires easily and is at high risk for drop seizures. She also utilizes a gait belt/harness for walking and transfers, as she has an extensive seizure history. Behavioral challenges along with ongoing seizure activity continue to be an issue for Becca's day-to-day living and functioning. She requires personal care support from her home care provider and staff but has been working on her independence with her continence and hygiene. Becca uses some verbal communication and picture exchange communication (PECS) and visual board communication but requires support in communicating.

***********Looking for evening, night, and overnight availability.************

Duties and Responsibilities (above and beyond what is outlined in the job description):

• Assistance with transportation if needed to doctor appointments and errands.
• Household organization and cleaning.
• Documentation of services.
• Compassionate nature with a genuine desire to help others live fulfilling lives.

Position Summary: 

 The Clinical Therapist is a licensed clinician who will provide multiple aspects of support and guidance to teams and non-clinical support personnel. The Clinical Therapist will actively maintain licensure and will utilize established, evidence-based practices to promote opportunities for growth, healing and wellness for identified clients through individual therapy, skills groups, and specialized evaluations. The focus of the Clinical Therapist is on treatment and various assessment services, and other duties as assigned by the Director.

Pay:$33-$37/hr.

Part time: 20-25 hours a week

Essential Responsibilities:

· Provide coverage for direct individual counseling and therapy to clients of the area agency system

· Facilitate and implement evidenced-based skills groups or therapeutic groups when assigned

· Provide specialized assessments including service evaluations

· Maintain all treatment and group notes and billing documentation as required by current standards of practice and The Moore Center’s policies.

· Review, understand, and abide by Departmental Procedures and Policies relative to timelines for documentation and billing.

· Perform with high ethical standards congruent with American Counseling Association, Association for Treatment of Sexual Abusers and other reputable professional organizations such as National Association for Social Workers or comparable codes of ethics

· Participate in regular clinical supervision with Licensed Clinicians and seek out supervision as needed when indicated by unique and/or complex issues presented by clients and/or their teams

· Ensure required CEU’s for continued licensure are obtained, within timeline and standards of NH Board of Mental Health.

· Participate in fiscal goals of P025, including minimum billable hours defined by the Director in the employee’s SAF

· Work collaboratively with other clinicians, team members, agencies with high level of professionalism

· Teamwork, regular attendance on-site, and face-to-face interaction (as needed) are essential job functions

· Complete other duties and responsibilities as assigned by Clinical Director

· Review, understand, and adhere to the Department’s specific Procedures, Standards, and Policies

28-year-old male looking for a Home Care Provider in the Concord area.  

I prefer to not live with children but I do love animals. 

I have a paid and a volunteer position in Concord

My goals are to return to College, get my degree, live in my own apartment, get my drivers license,  and utilize my degree in a way I can help others.

Looking for a HCP that is patient, kind, and enjoys conversation.  

Job description

Do you have a passion for helping others? Whether you're looking for a fun summer job or a new career, look no further! We offer rewarding jobs with growth opportunities for all employees.

Matthew is an engaging, energetic 33 year old male seeking support in his daily routine out in the community. This would require picking Matthew up at his home in the morning and transporting him to a variety of locations and scheduled activities throughout the day, returning home in the afternoon. Matthew enjoys activities such as walking on local trails, horseback riding, swimming, and exercising at the YMCA, visiting animal farms, visiting local libraries, and making small purchases in the community. 

• Matthew is able to walk, feed self and use bathroom with minimal assistance.
• Matthew is unable to follow safety rules, prepare food, hygiene care, read/write
• Matthew is mostly happy and loving but can be impulsive or angry when tired, hungry, or over stimulated

Available Shift:

• Full Time Day Shift
• Monday - Friday 7:30am - 3:00 pm (37.50 hours per week)

PAY: $18-$20/hr.

Benefits:

The Moore Center offers a comprehensive benefits package!!!

• 403 (b) matching (after 1 year)
• Dental and Vision Insurance
• Health Insurance
• Flexible schedule
• Life insurance
• Paid time off

For more information, please visit www.moorecenter.org/moorejobs

Application Question(s):

• Do you have a valid driver's license, auto insurance and a reliable vehicle?

Marc is a 34 year old man with an autism spectrum disorder. He continues to require support to develop independent living skills. The support person would continue to help Marc in the development of independent living goals. The focus would be making a shopping list and shopping for snacks and breakfast items weekly. Additionally, this person would supervise Marc in making breakfast, packing his lunch and organizing afternoon snacks. Support would also help Marc in complete weekly cleaning tasks in his bedroom and bathroom. This would include dusting, vacuuming and washing the floors, changing sheets, and completing all personal laundry and sheets and towels. 

Schedule: M-F 3pm-5pm (10 hours)

PAY: $20.33

Mileage reimbursement up to 38 miles weekly.

Position Summary: 

The Program Manager of Enhanced Family Care will supervise the delivery of quality, safe and individualized services for people who fall under the DD/ABD waiver in an Enhanced Family Care environment. Additionally will ensure compliance with the He-M 1001 regulations. 

PAY: $22/hr.

Essential Responsibilities: 

· Hire, train and supervise direct support professionals associated with programs on your caseload in compliance with applicable regulations

· Report all incidents of client abuse, neglect and/or exploitation to designated administrative staff and Adult Protective Services

· Work with provider to identify and report behavioral and medical issues in a timely manner

· Oversee care provided to client by subcontracted provider

· Review paperwork for compliance of related state regulations such as Hem 507 and 1001, as well as internal policies of the Agency 

· Monitor provider residences for compliance of fire safety regulations

· Prepare certified homes for state inspections and coordinate any plan of correction in conjunction with the Manager of Certification 

· Establish client goals and objectives based on evaluations and in conjunction with the individual and the team

· Attend Service Agreement meetings and other meetings related to the individual and/or placement

· Ensure dissemination of client information to other service team members 

· Institute services based on the individualized budget, residential proposal and the Annual Service Agreement of each individual

· Work with providers and Nursing Department to address follow-up on medical and quality assurance issues

· Ensure that Agency information is shared with providers

· Provide on-call coverage as assigned

· Provide crisis intervention and problem solving

· Participate with team to interview and vet potential providers

· Participate in all aspects of client moves, i.e. identify provider, set up placements, complete accompanying paperwork, coordinate client move, and monitor placement

· Provide emergency support for providers when necessary

· Ensure initial and/or yearly trainings are completed by providers

· Ensure providers are in compliance with the terms of the annual contract

· Teamwork, attendance in the office as needed, and face-to-face interaction are essential job functions

· Complete other duties and responsibilities as assigned

Position Summary: The Director of Compliance will lead The Moore Center’s efforts to ensure adherence to all federal, state, and local regulations, laws, and contractual requirements applicable to the Agency. This position is responsible for developing a comprehensive compliance and risk management plan based on relevant rules, regulations, and laws, and for guiding the Agency through its implementation. The Director of Compliance will interpret new regulations and provide clear guidance to leadership, staff, and client representatives. Additionally, the role will collaborate with department leaders to review, update, and create policies and procedures related to compliance and risk management. The Director is also responsible for ensuring proper distribution, posting, and training on all new or revised policies.

Essential Responsibilities:

· Regularly review state, federal and local regulations, applicable laws, contracts and waivers to determine comprehensive plan to ensure all requirements are met

· Supervise the Compliance and Quality Specialists and the Health Information Coordinator, providing support, direction, and clarity of function to each

· Represent The Moore Center at statewide meetings regarding compliance and DAADS

· Serve as the primary point of contact with all relevant state agencies, including but not limited to DCYF, OIG, the contracting unit, the integrity unit, and the certification unit

· Partner with BDS regulation and waiver staff to ensure consistent understanding and interpretation of all applicable regulations and waiver requirements

· Develop risk management strategies

· Analyze internal operational processes and procedures to evaluate their effectiveness and ensure that all practices reflect legal, ethical, and industry-specific compliance requirements

· Design and deliver ongoing staff training programs related to agency policies

· Run internal audits to check for adherence with external policies

· Liaise with other departmental heads to ensure that all business operations are in line with business policies 

· Advise the Senior Leadership Team (SLT) on business operations related to investments, risks, and policy development

· Develop methods for reporting and addressing compliance breaches and related ethical issues

· Review and update policies and procedures

· Maintain the Agency’s policy manual

· Oversee Agency investigations into breaches of protocols

· Analyze data from compliance and quality efforts to determine training needs

· Develop benchmarks and dashboards for regular review

· Determine compliance metrics and establish a tracking system

· Oversee regular audits of the Agency’s procedures, practices, and documentation to identify potential risks

· Build and maintain positive relationships with managers, directors, SLT, and appropriate staff for the purpose of achieving and sustaining compliance with program goals and objectives

· Assess the feasibility of creating an ethics committee and, upon approval, develop and oversee its operations

· Incorporate Lean Six Sigma principles to enhance efficiency through data analysis and evidence-based process review

· In-person attendance and teamwork are essential job functions

· Perform other duties and responsibilities as assigned