Jobs at The Moore Center
The Moore Center is one of New Hampshire’s largest human services organizations, providing services to over 3,000 individuals with intellectual and developmental disabilities and acquired brain disorders, as well as award-winning, innovative programs for children and senior citizens.
Come Grow With Us!
We offer a wide range of employment opportunities, competitive wages, and a comprehensive, competitive benefits package with all full-time positions. We’re also committed to our employees’ professional growth. Our on-going training and development programs enable employees to build careers while constantly improving the ways in which we serve our clients.
No Experience Required!
Several of our positions offer a great opportunity to begin a new career in human services. We offer extensive training, which enables candidates to get in at the ground level and advance within our organization. Many of Direct Support Provider positions fall into this category. In addition to the introductory training, we offer free access to over 360 online courses to help build your career and resume.
Diversity
Diversity broadens perspective and enriches experiences, lending important depth and dimension to our lives. As such, it is one of our core values. We value and respect differences among all individuals. The Moore Center is an equal opportunity employer.
If you have any questions about employment or a specific career opportunity please contact Human Resources here to ensure you get a prompt response.
Here are our current job openings:
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Position Summary: Benefits: The Moore Center offers a comprehensive benefits package!!! Education and Experience Note: Moore Center Services considers the ability to speak, read and write English essential functions of all positions in the best interest of the clients that we serve. Job requirements, essential responsibilities and the physical requirements listed are considered essential to ensure the safety and well-being of the clients we serve. We will consider alternate methods of accomplishing tasks to accommodate any physical limitation(s) you might have. In an emergency, all staff may be required to perform activities that are above and beyond what is indicated on this job description to ensure the safety of the individuals we serve. All staff must adhere to the NH state law requiring mandated reporting of suspected abuse, neglect, or exploitation. Additionally, staff are required to maintain criminal, motor vehicle and Bureau of Elderly and Adult Services record checks that meet agency standards. Staff are also required to travel and transport clients when applicable. This includes having access to a reliable vehicle, a valid driver’s license and maintaining personal auto insurance of $100,000/300,000. Make a Difference Every Day—No Experience Required! Job Description Are you looking for a meaningful career where you can have fun, build relationships, and make a real impact? Whether you're searching for a rewarding summer job or the start of a long-term career in human services, we'd love to meet you! At The Moore Center, every day is different. You'll support individuals with developmental disabilities as they participate in their community, build independence, and achieve personal goals—all while creating lasting connections. What You Can Expect: No Experience? No Problem! If you're ready for a career that's rewarding, meaningful, and never boring, apply today and start Creating Opportunities for a Good Life! Available Shifts: PAY: $20/hr. Benefits: The Moore Center offers a comprehensive benefits package!!! To train, coach and support the individuals we serve to promote the highest level of independence, and to assist these individuals to learn new skills. Pay: $20/hr. Essential Responsibilities: · Responsible for remaining on shift until adequate coverage can be provided as determined by House Manager or designated responsible person (Senior Person on shift). · Responsible for consistent implementation of resident programming training (Service Agreement Goals & Objectives: daily living skills, i.e. bathing, dressing, meal preparation; community, access i.e. shopping, leisure activities, concerts, sports, etc.). · Will provide transportation for residents in vehicles approved by Agency. In emergency situations, staff may be required to transport clients in their own vehicles. · Responsible for meeting all Residential Standards and Regulations as required by the Division of Mental Health and Developmental Services and/or Moore Center Services, Inc. · Will participate in the development of resident’s programs, i.e. Service Agreements, Behavior Programs, Strategies and Client Centered Conferences. · Responsible for aiding in the general upkeep of residence, furnishings and equipment (yard/lawn work, mop, dusting, vacuuming, laundry, housekeeping) · Upon successful completion of medication training program within one month and subsequent re-certification employee is responsible for supervision of residents’ self-administration and/or the distribution and administration of prescribed medications to residents as designated by the House Manager. · Responsible for supervision of residents’ medical/evaluative appointments and accompaniment of residents to such appointments. · Responsible for appropriate record keeping and report writing, i.e. Daily Log content, Resident Goal and Objective documentation, Significant Event Reports, Accident Reports, Behavior Programs, filing along with other reports as needed. · Will attend the required meetings as requested. · Responsible for reporting any pertinent client incidents/inconsistencies from routine. · Staff working in designated residences will complete training behavior management programs prior to working with specific residents. Staff are responsible for consistently implementing and documenting interventions as indicated in programs. See addendum for physical requirements. · Responsible for always ensuring resident hygiene and appropriate attire. · Other duties as assigned by House Manager Qualifications: Education and Experience · High School diploma or equivalent · A minimum of 1 year in human services or health care required · Proficiency in Microsoft Office Suite and database systems · Clean criminal, motor vehicle and Bureau of Elderly and Adult Services background checks · Valid driver’s license, 100,000/300,000 liability insurance and reliable vehicle. Skills and Abilities: · Ability to work independently, as part of a team, or in a group setting to increase the skills of the individuals we serve and their quality of life in the community. · Demonstrate a strong emphasis on Customer Service skills, both to our clients and all staff · Moore Center Services, Inc. considers it in the best interest of the clients we serve that the ability to speak, read and write English are essential functions of all positions. · Maintain a positive attitude including the use of positive language while working with the individuals we serve and team members. · Ability to individualize the supports needed for the individuals we serve. · Ability to work with a variety of the individuals we serve on a daily basis. · Ability to successfully complete the MOAB 1 and 2 trainings. · Ability to successfully complete medication training if applicable. · Demonstrates flexibility in scheduling and daily assignments Position Summary: The Accounts Receivable Associate is responsible for managing and processing billing, and collections for Medicaid, private insurance, other third-party payers, and self-pay accounts. The A/R Associate is also responsible for maintaining client demographic data, verification of benefits, and accurately and efficiently reconciling receivables. This role requires learning aspects of medical billing, claims and remittance processing, and the associated software applications. Pay: $23-$24/hr. Essential Responsibilities: · Generate and submit claims and invoices to insurers, third-party payers, and clients, ensuring accuracy and completeness of submissions. · Verify and maintain data related to client demographics, insurance coverage, benefits, and authorizations. Maintain up-to-date information on payers’ billing requirements and covered services. · Research and resolve claim denials and other issues impeding reimbursement for billed services. Resolve post-payment inquiries, audits, refunds, and recoupment requests as needed. · Maintain effective communications within the Agency, clients, third-party payers, and other external organizations to ensure that billing is accurate, timely, and well-documented. · Report resolved and unresolved charges, status and expected turnaround times for outstanding issues, and projected incomes and adjustments. · Collect and retain documentation related to A/R activities as appropriate. · Prioritize responsibilities and work with minimal to moderate supervision, in electronic and paper formats. · Maintain patient confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA). · Comply with all agency policies. · Assist the A/R Coordinator and Business Office management with special projects · Perform other duties as required Qualifications: Education and Experience · A high school diploma and some experience with accounts receivable and/or benefits verification in a medical or developmental services setting preferred. · 1 years of experience in Accounts Receivable. Skills and Abilities · Proficiency with or ability to quickly software applications including, but not limited to, Microsoft Office Suite, electronic health record and billing systems, and database systems. · Understanding of or ability to learn the basics of the revenue cycle, from generation and recording of revenues to collections and cash projections. · Understanding of or ability to learn medical billing and claims including but not limited to CPT, HCPCS, ICD-10, CMS-1500, and EDI transmissions. · High attention to detail and an analytical mindset. · Ability to perform assigned routine functions with a high degree of accuracy and with minimal supervision. · Familiarity with government benefits programs (Medicaid/Medicare, Social Security, etc.) preferred. · Ability to work independently, and as part of a team. · This position requires working on site in the finance office. The Service Coordinator is responsible for coordinating a diverse caseload of individuals with intellectual and developmental disabilities and/or brain injury. Serving as a primary point of contact for individuals and their families, this role coordinates and monitors services to ensure they are appropriate, effective, and aligned with each individual’s needs, preferences, and goals. The Service Coordinator builds collaborative relationships with individuals, families, providers, and community partners to promote choice, independence, and meaningful community participation. Through ongoing assessment and service monitoring, this position helps ensure each individual has the support needed to live a self-directed, fulfilling, and enriched life. Pay: $23/hr. M-F-Full time As a Service Coordinator, you’ll play an important role in helping individuals with intellectual and developmental disabilities and/or brain injury live full, meaningful, and self-directed lives. You’ll serve as an advocate and central point of contact, coordinating services and working closely with individuals, families, providers, and members of the support team. This position requires regular travel to support individuals in their homes and communities. The Facilities & Fleet Coordinator is responsible for supporting the efficient operation, maintenance, safety, and compliance of The Moore Center facilities at all locations and for the fleet of 15-20 vehicles. This role coordinates building maintenance activities, vendor relationships, fleet administration, and workplace safety initiatives to ensure a safe, functional, and cost-effective work environment. The position serves as the primary point of contact for facility-related issues and fleet management activities. Part Time: 20-25 hours a week. Pay: $23-$25/hr. Key Responsibilities Facilities Management · Coordinate routine building maintenance, repairs, and preventative maintenance activities for all Agency locations (greater Manchester, NH area). · Serve as the primary contact for facility service vendors, contractors, and landlords; including but not limited to janitorial, landscaping, snow removal, security, and other facility services. · Conduct regular inspections of facilities to identify maintenance, safety, and operational needs. · Manage office space, furniture, equipment, and storage areas. · Track facility-related work orders and ensure timely resolution. · Support emergency preparedness and business continuity activities. · Maintain facility records, permits, warranties, and service agreements. Fleet Management · Coordinate routine vehicle maintenance, repairs, preventative service, vehicle registrations and inspections. · Maintain vehicle records and monitor fleet utilization, mileage, fuel usage, and vehicle condition. · Coordinate vehicle replacement planning and disposal activities as directed. · Support driver onboarding by ensuring required documentation and training records are current. · Investigate and document vehicle incidents, accidents, and insurance claims. Safety & Compliance · Assist with workplace safety programs and compliance initiatives. · Maintain records related to environmental and Agency safety requirements. · Ensure fleet vehicles meet regulatory and company safety standards. · Support safety training initiatives and maintain associated documentation. Administrative & Financial Support · Obtain quotes and coordinate vendor selection for maintenance and repair projects. · Process invoices and track spending against facilities and fleet budgets. · Maintain service contracts and monitor vendor performance. · Prepare reports related to facility operations, fleet performance, maintenance expenses, and asset utilization. · Recommend process improvements and cost-saving opportunities. Qualifications Required · 3+ years of experience in facilities coordination, fleet administration, office operations, or a related field. · Strong organizational and project coordination skills. · Proficiency with Microsoft Office Suite, particularly Excel, Outlook, and Teams. · Ability to manage multiple priorities and vendors simultaneously. · Valid driver's license with a satisfactory driving record. Preferred · Experience with fleet management systems or maintenance tracking software. · Knowledge of building maintenance, workplace safety, and vehicle compliance requirements. · Experience managing service contracts and vendors. · Ability to do minor facilities repairs. Physical Requirements · Ability to walk throughout facilities and conduct inspections. · Ability to occasionally lift up to 100 pounds. · Ability to travel locally between company locations and service providers as needed. We are looking for a compassionate and dependable individual to provide support to a person in their home and community. This role is an opportunity to help someone build independence, stay engaged in the community, and feel safe and supported in their daily life. Responsibilities include: Schedule: Monday–Friday afternoons, with some weekend afternoons Mileage reimbursement is available for approved work-related travel. If you are patient, caring, and enjoy making a meaningful difference in someone’s life, we’d love to hear from you! Special Hiring Qualifications: Experience with challenging behaviors. Can adjust to new situations, people and environments with ease. Can work as a team, communicate effectively, adapt, think ahead and problem solve. Practice flexibility daily and don’t get upset when things don’t go as planned. Learn to roll with the punches and adapt. Be willing to experiment, try new ideas, strategies, or technology. Be open-minded and try new ways of doing things. Accept failure and learn from it. Can learn quickly and modify their behavior to suit different circumstances. Client Description: Becca is a passionate, playful, and genuine 31- year-old woman. She loves her animals, and they sometimes help regulate her anxiety at home and in the community. When at a behavioral baseline, Becca enjoys social interactions with others, especially those close to her, and with whom she has formed relationships within her social circles. She does exhibit intense behavioral outbursts. Becca has a close relationship with her family and likes to socialize with friends whom she has maintained relationships with from Special Olympics'. Becca also attends equine therapy where she helps care for the horses and enjoys going out to eat and shopping. She is mobile but requires a wheelchair for long distances as she tires easily and is at high risk for drop seizures. She also utilizes a gait belt/harness for walking and transfers, as she has an extensive seizure history. Behavioral challenges along with ongoing seizure activity continue to be an issue for Becca's day-to-day living and functioning. She requires personal care support from her home care provider and staff but has been working on her independence with her continence and hygiene. Becca uses some verbal communication and picture exchange communication (PECS) and visual board communication but requires support in communicating. ***********Looking for evening, night, and overnight availability.************ Duties and Responsibilities (above and beyond what is outlined in the job description): Requirements (above and beyond what is outlined in the job description): We are seeking a person who is active, creative, patient, high-energy and willing to learn Spelling to Communicate. Micah is a 31-year-old male who needs physical activity every day. He likes to hike and swim. He also likes trampolines, bowling, the beach, and exploring new places. He enjoys crafts such as painting and making clay projects. He enjoys cooking and shopping for his lunches, He enjoys berry, apple, and peach picking, and then creating muffins and desserts for his family. Micah’s regulation benefits from 2 hours of physical movement daily, without it he easily becomes dysregulated. Schedule- Saturdays 9am-5pm (Flexible) Pay: $21/hr. plus mileage reimbursement Client is looking for someone who is fun, with a joyful sense of humor, someone who will drive and attend activities in the community. Client enjoys shopping, visiting friends, and volunteering at a pet center. She seeks a trusting relationship to assist her in getting around when using crutches or wheelchair gaining access to public places. She does need a high level of supervision. (CW) Schedule: 10am-3pm, 15 hours a week. Pay: $19/hr. with mileage reimbursement Marc is a 34 year old man with an autism spectrum disorder. He continues to require support to develop independent living skills. The support person would continue to help Marc in the development of independent living goals. The focus would be making a shopping list and shopping for snacks and breakfast items weekly. Additionally, this person would supervise Marc in making breakfast, packing his lunch and organizing afternoon snacks. Support would also help Marc in complete weekly cleaning tasks in his bedroom and bathroom. This would include dusting, vacuuming and washing the floors, changing sheets, and completing all personal laundry and sheets and towels. Schedule: M-F 3pm-5pm (10 hours) PAY: $20.33 Mileage reimbursement up to 38 miles weekly. All staff must adhere to the NH state law requiring mandated reporting of suspected abuse, neglect, or exploitation. Additionally, staff are required to maintain criminal, motor vehicle and Bureau of Elderly and Adult Services record checks that meet agency standards. Staff are also required to travel and transport clients when applicable. This includes having access to a reliable vehicle, a valid driver’s license and maintaining personal auto insurance of $100,000/300,000. A 25-year-old developmentally disabled young man needs direct support staff to provide community-based services and support. One or more shifts are available for full or half days on a part-time basis. Duties include Job coaching at various workplaces; taking client to and from therapy appointments and community-based activities; and working with the client on functional skills and community activities such as assistance with speech practice, learning simple job skills, exercise, grocery shopping, eating out, kitchen skills, etc. Client lives in Bedford, NH, and his home is a non-smoking home. He is autistic with intellectual, speech, and language impairments, but he is very social, independently mobile, and demonstrates compliant behavior. Due to intellectual disability, he does require regular monitoring and guidance. The work is rewarding and in pleasant home and work environments. Candidate must have reliable vehicle and auto insurance and pass a complete background check. References are required. Part Time - 5-10 hours weekly Pay: $20.33/hr. Sam is a 29-year-old gentleman who is diagnosed with autism and lives with his father. Sam is nonverbal, however, communicates by using hand gestures, minimal ASL signs, and head nodding. He may gently guide staff by the arm and point to express his wants and needs. Sam and his father are seeking a DSP to provide 10 hours of weekly support within his residence. Sam's father is flexible with how the number of hours is divided throughout the week. Sam enjoys music from the 1970's and 1980's. The Rolling Stones are a favorite household band. Sam will rock and dance to music. Sam has a laptop and has been able to navigate the Internet to watch his favorite videos or listen to music. He navigates YouTube and watches videos by himself. Sam likes the Wiggles, Thomas the Tank Engine, or Richard Scarry videos. Sam carries a "jump rope" or shoestring with him at all times. He uses this as a sensory activity. Sam also carries a picture book with him everywhere he goes. Sam does best with a structured routine. Sam follows a specific sequence of getting ready each day; however, Sam often gets stuck between steps and has difficulty with transition. It is important for staff to be patient and gently encourage Sam to move on to the next step in his routine. This ensures Sam's success. Sam is independent with some activities of daily living (ADLs); however, he may need consistent verbal cues to stay on track. Sam may require minimal hands-on support with personal care and meal preparation. PAY: $20/hr. Level of Supervision: HIGH Flexible Schedule- 10 hours a week We are seeking a compassionate and reliable Direct Support Professional (DSP) to provide 1:1 support to an individual in the community. This role focuses on promoting independence, enhancing quality of life, and encouraging participation in meaningful community activities. The DSP will work closely with the individual to explore new interests, build skills, and engage in social and recreational opportunities in a supportive and person-centered manner. Schedule: PAY: $18/hr. Key Responsibilities Benefits: (if applicable) If you are passionate about helping others live fulfilling, self-directed lives in their community, we encourage you to apply! Qualifications: Preferred SkillsSpeech Pathologist
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The Speech/Language Pathologist in Family-Centered Early Supports and Services (FCESS) will provide speech therapy, parent training, developmental assessment, service coordination and family support to infants and toddlers who are enrolled in The Moore Center’s FCESS Program. Serve as service coordinator/case manager ensuring the coordination of all aspects of FCESS programming as outlined in the Individual Family Support Plan (IFSP), and facilitate effective communication among all IFSP team members.
Essential Responsibilities:Requirements
Qualifications:
DSS - DIRECT SUPPORT PROFESSIONAL(DAY)
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We provide comprehensive paid training, so you don't need previous experience to get started. If you have a positive attitude, enjoy working with people, and want to make a difference, we'll give you the tools you need to succeed.Requirements
DSS - DIRECT SUPPORT PROFESSIONAL LEVEL 1(Med. staffed, Sun/Mon/Wed/Fri 3p-9p, Tues 3p-11p)
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Schedule: Sun./Mon./Wed./Fri. 3p-9p, Tues. 3p-11p Requirements
ADMIN - A/R ASSOCIATE
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Service Coordinator
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Position Summary
Requirements
Key Responsibilities
What We’re Looking For
Driving Requirements
Why Join Us?
Facilities & Fleet Coordinator
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Client Specific DSP (CL)
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Make a Difference in Someone’s Life
Pay: $20.00 per hour
Requirements: Valid driver’s license and reliable transportationClient Specific DSP-FDS (LP)
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Client Specific DSP-FDS(LH)
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Requirements
All staff must adhere to the NH state law requiring mandated reporting of suspected abuse, neglect, or exploitation. Additionally, staff are required to maintain criminal, motor vehicle and Bureau of Elderly and Adult Services record checks that meet agency standards. Staff are also required to travel and transport clients when applicable. This includes having access to a reliable vehicle, a valid driver’s license and maintaining personal auto insurance of $100,000/300,000. Client Specific DSP-FDS (LH)
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Client Specific DSP(KB)
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Client Specific DSP (JM)
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Client Specific DSP (FDS) (MM)
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Client Specific Direct Support Professional (JM)
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Requirements