The Moore Center’s Clinical Services
Who We Are
The Moore Center’s Clinical Services Department is comprised of a team of Applied Behavior Analysts, Master’s level and Licensed Social Workers/Mental Health Counselors, Masters level interns, two group treatment homes, Clinical Specialists and Consultants.
What We Do
Our behavioral team receives referrals to evaluate individuals in their natural environments. Through record reviews and data gathering, behaviorists can better support individuals and teams toward improved behavioral regulation, resulting in an improved quality of life and enhanced independence.
The Moore Center’s therapeutic services team is one of a kind! I’ve worked with them with many individuals under guardianship who also have intellectual disabilities. The therapeutic and intellectual disability-focused support has changed my individuals’ lives and provided them with skills that they continue to access. I always think of The Moore Center when someone with ID would benefit from therapy.
Therapists and Clinical Specialists provide individual therapy, therapeutic and skills groups, and clinical consultation to clients with dual diagnosis who may struggle with symptoms of mental illness or who are processing difficult, dynamic issues in their lives.
While therapy services are offered from the region’s community mental health centers, we have found that clients with intellectual and developmental disabilities often benefit from modalities other than talk therapy by trained clinicians, including adapted DBT through art and evidence-based skills groups.
Residential Treatment Options
The Clinical Services department operates a residential treatment program for clients who require vigilant supervision and structured support at home and in the community, while seeking to learn new skills and expand their independence.
We also operate a temporary placement program for those individuals who may be suddenly displaced from their homes for reasons beyond their control.
We Work Closely With Community Partners
Members of our Clinical Services department also facilitate a Local Risk Management Committee, a Human Rights Committee and participate in the Statewide Risk Management Committee and the Statewide Community of Practice.
Our Local Risk Management Committee reviews expert evaluations and from those develops individualized plans to mitigate risk for clients and their service providers while optimal treatment recommendations are monitored. The department provides risk management plan writing and training.
The Human Rights Committee meets monthly to review any restrictions in place for our clients to be sure that they are least restrictive and aligned with progress in treatment, better outcomes and improved quality of life.
The Moore Center’s Clinical Services department offers training internally and externally, and collaborates with local law enforcement agencies to offer specialized training and relationship building. We also host master’s level interns, provide supervision for therapists working towards licensure within the state of NH, collaborate with local agencies – such as the YWCA and Greater Manchester Mental Health – and act as a liaison to New Hampshire Hospital. Our training and collaborations cover topics such as:
- Trauma-informed care
- Risk management related topics
- Dual diagnoses
Testimonial: Working with partners to take on challenging individuals with complex behavioral needs
I have worked with Jacqui for many years in her role as Director of Capacity Development for the Moore Center. She and her team are known for taking on challenging individuals with complex behavioral needs. The individual I serve had struggled for decades with hoarding, false reporting, verbal and physical aggression. Jacqui and her team met with the individual and the team at time to identify the needs and challenges, along with getting all medical and service stakeholders on board for a safe and successful transition.
In the service delivery system, when a challenging individual moves, especially with new expectations and boundaries in the program, we attempt to support them with a crisis plan and ensure staffing is trained and prepared. Jacqui, her program manager, and team worked quickly with the existing behaviorist to train on a complex behavior plan within a day of the move. This minimized the amount of early transition incidents. Jacqui and her clinical team are collaborative, competent and proactive and this has provided my individual a quality program that she has never experienced
I highly recommend Jacqui and her program to anyone in the service delivery system.
Teresa A. Gustavson, M.A., NCG
Office of Public Guardian
2 Pillsbury St. STE 400
Concord, NH 03301
Get in Touch! We Accept Referrals
If you have a loved one in need of clinical services, or if you know of a client who would benefit form our services, please contact us. Our Clinical Services team accepts referrals for services within a 40 minute radius of Manchester, NH, and residing within the cities/towns served by The Moore Center as an Area Agency is not a requirement.