Information about and results from a review of Department of Health and Human Services (DHHS) operations and programs, conducted by Alvarez & Marsal – Public Sector Services
Throughout the fall of 2020, the New Hampshire Department of Health and Human Services (DHHS) underwent a review of operations and programs. This review was conducted by Alvarez & Marsal – Public Sector Services (A&M). The intent of the review was to identify opportunities for DHHS and its programs to more effectively and efficiently support the citizens of New Hampshire.
The DHHS Bureau of Developmental Services (BDS) worked with A&M to review the developmental disabilities service system 
in New Hampshire. The review included data collection, a review of policies and procedures, interviews with State staff, and a comparison of the current program structure to trends in developmental disability services across the country.
The review identified opportunities for BDS to update several areas key to how individuals and families access services and supports, as well as opportunities to ensure an adequate provider network to provide the supports necessary to serve individuals and families in New Hampshire. Visit the BDS Systems Work website for more information.